MyGröninger is your personal digital environment, where you have easy access to live data, invoices, technical documentation, system drawings and more. The SmartFix app and Cleaning Guard Portal allow you to effortlessly manage and monitor your cleaning processes and system maintenance, ensuring your system always runs smoothly with the latest tools and information.
At Gröninger, we go beyond just delivering advanced tank cleaning systems. Our service and support modules are designed to efficiently and effectively support your cleaning operations after installation, allowing you to focus on your core activities. We call this "Support Beyond Cleaning."
In the field of technical support, we are leaders in the industry. From our service department in Rotterdam, we provide remote assistance via email, phone (WhatsApp or calls), and online. In more than 90% of cases, our experts can resolve operational, software, or technical issues without the need for a technician to visit the site.
Online Monitoring
For more complex issues, our online monitoring service offers an effective solution. Using tools like a Tosi box, we can connect to your system live via an active internet connection, allowing us to monitor your installation remotely. This enables us to detect and resolve errors, as well as make software adjustments, all from a distance.
On-site Presence
If necessary, we will schedule a visit so that our skilled engineers can resolve issues on-site.
Your Own Customer Portal MyGröninger
Through our customized customer portal, clients have direct access to an ordering system for spare parts and consumables, including:
P ID drawings
Electrical schematics
Exploded view items
Technical documentation
Manuals
Service checklists
Management Maintenance tools
On an operational level, Gröninger also provides comprehensive support to ensure your cleaning processes run smoothly and meet the highest standards.
Training
We train our clients' cleaning operators, providing them with the knowledge to clean products effectively. This ensures that clients can maximize the efficiency and performance of their Gröninger installations.
MSDS Analysis
In collaboration with our partner Cindax, we conduct a thorough MSDS (Material Safety Data Sheets) analysis. We translate this analysis into practical information, after which we establish strict procedures for a proper cleaning process. This not only minimizes risks for your staff but also ensures compliance with all relevant regulations and standards.
Cleaning Guard Software Package
With our PLC-controlled systems and the 'Cleaning Guard' software package, you can systematically monitor, validate, and optimize cleaning processes. We also provide support in developing specific cleaning programs tailored to your needs, ensuring maximum efficiency and minimal environmental impact for each cleaning task.
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